Refund & Return Policy
At Rovelle Lifestyle, customer satisfaction is important to us. However, returns are subject to
the following conditions.
Return Eligibility
Returns are accepted only for prepaid orders.Customers may request a return within 7 days of receiving the product, subject to
verification.
To be eligible for a return:
- The product must be unused
- The product must be in its original packaging
- The product must not be damaged
- The return request must pass our verification process
If any misuse, damage, or suspicious activity is detected, the return request may be declined.
Refund Process
Once the returned product is received and verified, the refund will be processed.
The refund method can be chosen by the customer, depending on the available options
(original payment method, bank transfer, or store credit).
Refunds are typically processed within 5–10 business days after approval.
Non-Returnable Situations
Returns may not be accepted if:
- The product has been used or damaged by the customer
- The return request is made after the allowed period
- The product fails verification during the return inspection
For return requests, contact us at:
Email: rovellelifestyle@gmail.com